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Cancel pet insuranceNationwide

How to cancel Nationwide pet insurance

Step-by-step with the exact phone numbers and email addresses. Refund policy and gotchas below.

MO
Written by
Marcus Okafor
Insurance Claims Analyst, AINS
PS
Medically reviewed by
Dr. Priya Shah, DVM
Doctor of Veterinary Medicine
Published
Last reviewed

Cancellation channels

  • Phone: 1-888-899-4874
  • Email: pets@nationwide.com

Step-by-step

  1. 1Call Nationwide Pet at 1-888-899-4874
  2. 2Provide member number
  3. 3Request cancellation effective date and written confirmation

Refund policy

Pro-rated refund.

Gotchas to avoid

  • Whole-pet wellness plan cancellations may have a 30-day notice requirement depending on state.

Frequently asked questions

How long does it take to cancel Nationwide?
Most cancellations process within 24–48 hours of your request. Always request written confirmation of the effective cancellation date.
Will I get a refund from Nationwide?
Pro-rated refund.
What happens to a claim that's already in progress?
Claims with a date of loss before your cancellation effective date remain valid and will be processed normally — even after the policy ends.
Can I re-enroll with Nationwide later?
Yes, but waiting periods reset and any condition diagnosed during the gap becomes pre-existing. Avoid lapses if at all possible.
Should I cancel or just switch carriers?
Use our /tools/switch-and-save tool first — switching often resets waiting periods and creates pre-existing exclusions for current conditions.
How this page was created

Researched against insurer policy documents, state insurance code, and the NAIC Unfair Claims Settlement Practices Act. Drafted by a former insurance claims analyst, medically reviewed by a licensed veterinarian, and legally reviewed by a consumer-protection attorney. Read our editorial policy, research methodology, and medical-review process. PetClaim is not a law firm or insurance company; generated letters are document drafts, not legal advice.