Trust & security

Data protection

• All data encrypted in transit (TLS 1.3) and at rest (AES-256).
• Documents stored in private buckets with per-user row-level security.
• No data sold to insurers — ever. See our privacy policy.
• You can delete your account and all data at any time.

Compliance roadmap

• SOC 2 Type II audit — in progress, target Q4 2026.
• GDPR compliance for UK/EU expansion.
• CCPA / CPRA compliant data subject requests.

Independence

PetClaim is independently owned. We accept affiliate commissions from some insurers but our denial playbooks, report cards, and appeal letters are written without insurer review or veto.

Responsible disclosure

Found a security issue? Email security@petclaim.app. We respond within 48 hours and publicly credit researchers.