Pets Best: claim under investigation delay

[Your Name]
[Date]

Pets Best Claims
RE: Claim #_____

My claim has been "under investigation" for ___ days, exceeding your stated 30-day review window.

I have provided all requested records. I request:
1. Immediate decision OR
2. Written explanation of what specific information is still needed.

If no decision is issued within 14 days, I will file a complaint with my state Department of Insurance.

Sincerely,
[Signature]

Template only — fill in your specifics. PetClaim is not a law firm.